Quality: final delivery did not match the sample that was created or the specifications requested Design: unfit for purpose. Unsuitable for shipping as the box is too thin and flimsy to withstand standard stacking and handling during transport. Service: service was exceptional until it came time to discuss the poor quality product and compensation/refund. Alibaba trade assurance is also of no support. The only evidence they took into account was the sellers even though i had a mountain of evidence of my own. After going around in circles the case was closed with no resolution. A waste of time and money. Beware!